If your order did not arrive, check the tracking number that was sent via email. That will show if the order has been delivered or if there is an issue with the carrier. 

If the order says “delivered” but you did not receive your package, please check with the carrier. It is also possible the packages may accidentally be marked delivered 24-48 hours prior to delivery. 

The most common reason for mis-delivery is that the address was entered incorrectly, or the carrier is having an issue with delivering the order. If you have checked the tracking with the carrier, and still cannot locate the package please contact us for further assistance. 


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